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Frequently asked questions

What is the return policy?

We accept return requests within 7 days of delivery or pickup under the following circumstances:

✅ A return may be approved if:

The item has a verified functional defect or technical issue
The item was not as described in the product listing
The item arrived damaged during shipping
A major component listed as included is missing

To qualify for a return:

You must contact us within 48 hours of receiving the item
Clear photo or video evidence must be provided
The item must be returned in the same condition it was received
All originally included accessories must be returned

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

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